Features and Benefits

Compare the features of Agility Service to those of other remote backup service providers. You'll quickly see why our service is the best value for your business.

Feature	Benefit
Backup Software
Support for Windows 95, 98,ME, NT4, 2000, 2003 & XP	Modest software footprint enables backup of legacy Windows PC's that you have chosen not to upgrade.
Unattended operation	Built-in scheduler permits unattended operation using most dialup or broadband Internet connections.
Strong encryption	Military-grade encryption with private encryption key you create. Your data is always secure.
Supports network drives	Remote mount and backup any device visible as a Windows shared drive including UNIX “samba” volumes. No additional licenses required.
Email notifications	You receive an Email message each time your backup runs. Provides a complete list of all files backed up and alerts you to any problems.
Wildcard file specification	Auto-select feature scans your hard drive and marks for backup any file types you pick. Use to find that hidden “*.doc” file you forgot to select.
Version control system	Maintains copies of your files enabling “roll-back” to any date for which you have a backup – feature not possible with some forms of “patch” or “deltablock” backup schemes.
Support for St. Bernard’s Open File Manager	Supports third-party plug-in to enable you to backup live database files which are “exclusive-write” opened at time of backup.
Service Packages
Pre-packaged value plans	Several popular backup package plans that can be further tailored to meet the requirements of your business.
30-day no risk trial	Our “try-before-you-buy” program requires no pre-payment or credit card.
Unlimited backup and restore	No restriction on the frequency of your backups or how many “save-sets” you can maintain on the service.
Multiple usernames per administrative account	Each PC or server receives its own username and password. A single invoice is generated for each account -- no matter how many users.
Disk storage “pooling”	Disk storage included in backup package is shared among all usernames on the account. No pre-specified allotment of quota per PC is required.
Online customer support center	Check disk storage usage, create support requests and download new software versions from your personalized customer support center.
Free software upgrades	New features and bug fixes are made available to you for download at no additional cost.
Free Remote control software	“Virtual” hands-on customer support to help quickly solve your toughest backup problems.
Offsite Storage Center
Professionally managed data center	Service availability regularly exceeds 99.5% in our secure storage server hosting facility.
Raid-5 storage array	Offsite storage vault uses fault-tolerant disk array technology with hot standby backup drives.
Techs on call	Hardware maintenance available via on-call techs 24 x 7. Downtime minimized.
Weekly Disk Usage Reports	Each week, the account administrator will receive a disk usage report. The report will itemize usage for each account and sub-account.
Account Management
Fast account activation	Your account is usually setup on our server within minutes of your order.
No annual contracts required	Service packages run for 30 days and auto-renew. Add or delete usernames as your business requires.
10% no-charge disk space overdraft	All accounts can exceed their usage quotas by up to 10% without incurring additional usage charges.
Pre-pay discount available	Prepay your service fee annually and receive a 10% discount off of the monthly list price.
Credit Card Billing	MasterCard, VISA, Discover and American Express credit cards accepted. Purchase orders and invoicing available for larger accounts.